Delete Your PRIZM Account
This page explains how to delete your account in the PRIZM app, published on Google Play by the PRIZM team (prizmapp.org), and what happens to your data when you do.
Option 1: Delete your account in the app (recommended)
- Open the PRIZM app and sign in.
- Go to the Account screen.
- Tap Delete Account.
- Confirm by tapping Delete in the dialog.
Your account is scheduled for deletion immediately and you are signed out of the app.
Option 2: Request deletion by email
If you can no longer access the app, email us at support@prizmapp.org with the subject line “Account Deletion Request”.
Please send the request from the email address registered to your PRIZM account so we can verify ownership. We will confirm and complete the deletion within 30 days.
What data is deleted
When your account is deleted, we permanently delete the personal data associated with it, including:
- Your profile (display name, PRIZM ID, email address, status, and profile photo)
- Your messages, chats, and stories
- Your posts, including anonymous posts you created
- Your connections and contact links
- Photos, voice messages, and other media you uploaded
- Location data associated with location-based features
What data is kept, and for how long
- Backups: Copies of deleted data may persist in encrypted backups for up to 90 days before being purged.
- Safety and legal records: We may retain limited records where required for legal compliance, security, fraud prevention, or moderation of reported content. These records are kept only as long as necessary for that purpose and then deleted.
- Purchases: Billing and purchase records for subscriptions bought through Google Play are processed and retained by Google in accordance with Google Play's policies.
Questions
If you have any questions about account deletion or your personal data, contact us at support@prizmapp.org. See our website for our full Privacy Policy.